Privacy PolicyContact Us

Privacy and other Legal Stuff

The purpose of this website is to provide information about the Alameda County Reusable Bag Ordinance. The website is not intended to provide a forum for debate or public exchange of information, but rather is maintained for the exclusive use of the Alameda County Waste Management Authority (Authority) to communicate with the public about the Ordinance via the Internet.  

While the Authority does its best to keep its website accurate and timely, the Authority neither warrants nor makes representations or endorsements as to the accuracy, quality, content, or completeness of the information, text, graphics, hyperlinks, and other items contained on its website. Content on the website is compiled from a variety of sources and is subject to change without notice from the Authority as a result of updates and corrections.

This website and all materials contained on this site are distributed and transmitted “as is” without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of fitness for a particular purpose. The Authority is neither responsible nor liable for any viruses or contaminations of a web visitor's hardware, software, peripherals, or properties nor for any delays, inaccuracies, errors, or omissions resulting from use of or with respect to the material contained on this website, including without limitation but not limited to, any material posted on or linked to from any website. The Authority is not responsible for any special, indirect, incidental, or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the Authority, or a third party.  


This website has been built to provide easy access to information and services to the public. To help ensure the website continues to serve as a resource to the public, the Alameda County Waste Management Authority (Authority) collects information about website traffic and allows users to share information with the Authority. The Authority is concerned with the privacy of website visitors who are using this website. The following outlines treatment of information provided to the Authority through the website. 

Personal Information Submitted by Users

"Personal information" is information about a natural person that is readily identifiable to that specific individual. Personal information includes such things as an individual's name, address, and phone number. A domain name or Internet Protocol address is not considered personal information.  

On certain occasions, the Authority may request personal information for the purpose of correspondence or for Authority business. Personal information may include an individual’s name, address, phone number, or email address. 

Personal information provided to the Authority via this website is done so on a voluntary basis (i.e. sending an email, filling out a form, or participating in a survey). Individuals can choose not to participate in these activities, doing so will in no way affect an individual’s ability to use any other feature of this website. Reporting required by Ordinance may be done via website forms or via paper forms.

Public Records

All information collected by the Authority website becomes public records that may be subject to inspection and copying by the public unless an exemption in law exists. This includes communications made via email (including “mailto:” links), online forms, or surveys. If personal information is volunteered by the user, State law and the federal Privacy Act of 1974 may protect it. However, this information is a public record once it is provided, and may be subject to public inspection and copying if not protected by Federal or State law.  

Users are cautioned that the collection of personal information requested from or volunteered by children on-line or by email will be treated the same as information given by an adult, and may be subject to public access.  

In the State of California, laws exist to ensure that government is open and that the public has a right to access appropriate records and information possessed by municipalities. At the same time, there are exceptions to the public's right to access public records that serve various needs including the privacy of individuals. Exceptions are provided by both State and Federal laws.

Information Automatically Collected

For the purpose of site management, information about visits to this website is collected. This information is not reported or used in any manner that would reveal personally identifiable information, and will not be released to any outside parties unless the Authority is required to do so in connection with law enforcement investigations or other legal proceedings.

The Authority uses log analysis tools to create summary statistics, which are used for purposes such as assessing the information that is of interest to the public, determining technical design specifications, and identifying system performance or problem areas. Website logs do not collect personally identifiable information and the Authority makes no attempt to link them with the individuals who browse the website. 

When users visit this website and browse or download information, the Authority automatically collects and stores the following information:

      • The Internet Protocol Address and domain name used
      • Browser type used to view the site
      • Operating system
      • The date and time of the visit
      • The pages or services accessed during a visit The search engine and terms used to access the website ·
      • The sites visited prior to accessing the website

If visitors to this website participate in a survey, fill out an online form, sign up for email subscriptions, or send an email, the following additional information may be collected:

  • Email address
  • Contents of an email
  • Information volunteered to complete a form or in response to a survey

Personally identifiable information that is submitted to the Authority via emails, forms, or surveys will be used for the stated purposes, to respond to requests, or analyze trends. The City may redirect messages from website visitors to another department, division, or program within the City that is in a better position to answer visitor questions or respond to requests.


Unauthorized attempts to deny service, upload information, change information, or to attempt to access a non-public site from this service are strictly prohibited and may be punishable under Title 18 of the U.S. Code to include the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act. 

Acceptable Use

Using this website indicates your agreement with this policy. Users should refrain from using this website if they disagree with this policy.

Individuals, organizations and businesses are free to use this website for any lawful, worthy and ethical purpose, except as limited by this policy. To the extent permitted by the Public Records Act and otherwise legally permissible, commercial use of this website’s materials, content, and information is explicitly prohibited without the written permission of the Authority. The website must not be used to solicit customers or sell products or services.

The Authority retains copyright on all text, graphic images, and other content, unless otherwise noted. No person or entity may do any of the following without written permission from the Authority:

  • · Modify and/or re-use text, images, or other web content from this website
  • · Distribute the website’s content
  • · Mirror the website’s information on a non-Authority server

Users with "robots," "spiders," or other automated programs may visit this website, but are prohibited from resending or redirecting information without the prior written permission of the Authority.
Website users are asked to use appropriate names and language when filling out online forms or surveys. Users are forbidden from using false e-mail addresses. 


This website is designed to offer the public easy and efficient access to government resources. The site adheres to 508 requirements as set forth by the W3C Accessibility Initiative. This website is optimized for screen readers and other text-based web interfaces.  

External Links

This website may link to a number of other websites. These include links to websites operated by other government agencies, other cities, nonprofit organizations, and community organizations. Links from this website to any other site on the Internet do not constitute an endorsement. The Authority is not responsible for the content, quality, or accuracy of any materials referenced or linked through this website.  

By using this website, users acknowledge and accept that the Authority is not responsible for any materials stored on other Internet sites, nor is it liable for any inaccurate, defamatory, offensive, or illegal materials found on other Internet sites, and the risk of injury from viewing, hearing, downloading, or storing such materials rests entirely with the user. The Authority does not exercise any editorial control over the information on external sites.  

When visitors select a link to another site, they are no longer on this website. The Authority’s website policy is not applicable.  When selecting a link to another website, visitors are subject to the policy of that new site.